Human Centered Design to enhance inclusive tourism

Human Centered Design to enhance inclusive tourism

150 150 Sadmira Malaj

Human Centered Design to enhance inclusive tourism

ISBN: 978-9928-347-10-7
DOI: 10.37199/o41008205
ISSN: 2959-4081

Author: Filippo Petrocchi
Affiliation: Ferrara University

This contribution aims to analyse the current situation of Lezha region to propose possible intervention opportunities to enhance local and not local tourism. Starting with the current trend of ageing society and its relative tourism consequences and following with the mobility infrastructures analysis, then the most important key areas of intervention of Lezha region are presented: Cultural heritage, Naturalistic areas, seaside and mountain tourism. Finally, a new approach called Human Centered Design (HCD) approach is presented as possible tool to lead the transformation from a mobility car-centred system to a multi modal mobility system. Aim of this approach is to rethink the entire mobility to be more inclusive, by enlarging the possible cohort of users, and consequently to make tourism more accessible especially for frail people like elderly.

Publisher: Polis_press

Reference List 2022. Ageing and health. [online] Available at: <https:/ detail/ageing-and-health> [Accessed 8 March 2022].

Fatima, K. and Moridpour, S., 2019. Measuring Public Transport Accessibility for Elderly. MATEC Web of Conferences, 259, p.03006.

Bai, B., Jang, S., Cai, L. and O'leary, J., 2001. Determinants of Travel Mode Choice of Senior Travelers to the United States. Journal of Hospitality & Leisure Marketing, 8(3-4), pp.147-168.

Lohmann, M. and Danielsson, J., 2001. Predicting travel patterns of senior citizens: How the past may provide a key to the future. Journal of Vacation Marketing, 7(4), pp.357-366.

Schröder, A. and Widmann, T., n.d. Demographic change and its impact on the travel industry: Oldies — nothing but goldies?. Trends and Issues in Global Tourism 2007, pp.3-17.

Sedgley, D., Pritchard, A. and Morgan, N., 2011. Tourism and ageing. Annals of Tourism Research, 38(2), pp.422-436.

INSTAT, 2015. Population Ageing: Situation of Elderly People in Albania. [online] Available at: <http:/www. situation_of_elderly_people_in_albania.pdf> [Accessed 8 March 2022].

UNDP Albania 2005. Regional development Strategy

Petrocchi, F., 2022. How to Enhance Elderly Care Products, Services, and Systems by Means of IoT Technology and Human-Centered Design Approach. Internet of Things for Human-Centered Design, pp.63-72.